1. Parents — delete it in the app
- Open the ClassAddmin app and sign in.
- Tap your profile picture at the top of the screen to open Account.
- Under Security, open Sign-in & devices.
- Tap Delete account, type DELETE and tap Delete forever.
Your account is deleted straight away and you are signed out on every device.
2. Teachers, drivers and other school staff
A staff account is created and managed by your school. Ask your school administrator to remove you from the school first; once that is done you can delete the account in the app as above, or email us.
3. Anyone — ask us by email
If you can’t use the app, email privacy@classaddmin.com with the subject “Delete my ClassAddmin account”, from the email address on your account — or tell us the phone number you sign in with and your school’s name. We may ask you to confirm it is you. We complete the deletion within 30 days and email you when it is done.
4. What is deleted
- Your sign-in account (phone number, email and login details);
- The devices registered for notifications on your account;
- The link between your account and your children’s school records, so nothing about them is shown to you any more.
5. What your school keeps
Your school is responsible for its pupil records and keeps them under its own retention rules: attendance, grades and report cards, fee invoices and payments, and the guardian contact details on your child’s file. Ask the school directly if you want those changed or removed. Payment records are kept for 7 years where Ghanaian tax law requires it. Server logs are deleted after 30 days.
See our privacy policy for the full detail of what we collect and your rights.